Restoring from Seed Phrase
If you've lost access to your wallet or need to restore it on a new device, you can restore your wallet using your 24-word mnemonic phrase.
Before You Start
Required:
- ✅ Your 24-word mnemonic phrase (seed phrase)
- ✅ Secure location to restore the wallet
⚠️ CRITICAL SECURITY WARNING:
Your mnemonic phrase is the ONLY way to recover your wallet. Never:
- ❌ Share it with anyone
- ❌ Store it digitally (screenshots, cloud, email, notes apps)
- ❌ Enter it on any website
- ❌ Lose or destroy it
Desktop App
Step 1: Launch NozyWallet
Open the NozyWallet desktop application.
Step 2: Select Restore
In the setup wizard:
- Click "Restore from Seed Phrase" or "Import Wallet"
- You'll be prompted for your mnemonic phrase
Step 3: Enter Your Mnemonic
- Enter all 24 words - Type each word carefully
- Verify spelling - Each word must be spelled correctly
- Check order - Words must be in the correct order
- Use spaces - Separate words with spaces
Step 4: Set Password
After entering your mnemonic:
- Set a new password (optional but recommended)
- Confirm password
- Click "Restore Wallet"
Step 5: Wait for Restoration
The wallet will:
- Generate all keys from your mnemonic
- Restore your wallet file
- Prepare addresses for use
CLI (Command Line)
Step 1: Run Restore Command
nozy restore
Step 2: Enter Mnemonic
You'll be prompted to enter your 24-word mnemonic phrase:
Enter your 24-word mnemonic: abandon abandon abandon ... [enter all 24 words]
Tips:
- Enter all 24 words on one line, separated by spaces
- Double-check spelling before pressing Enter
- Common mistakes: typos, missing words, wrong order
Step 3: Set Password
After entering your mnemonic:
Enter password to encrypt wallet: [enter password]
Confirm password: [enter again]
Step 4: Wait for Completion
Expected output:
Restore wallet from mnemonic...
✅ Wallet restored and saved.
Your wallet is now restored and ready to use!
Troubleshooting
"Invalid mnemonic" Error
Problem: The mnemonic phrase is invalid.
Solutions:
- Check spelling - Verify each word is spelled correctly
- Verify word count - Must be exactly 24 words
- Check order - Words must be in the original order
- Verify BIP39 words - All words must be from the BIP39 word list
Common mistakes:
- Missing words (23 words instead of 24)
- Extra words (25+ words)
- Typos (e.g., "abandn" instead of "abandon")
- Wrong order (words swapped)
"Wallet already exists" Error
Problem: A wallet already exists at the default location.
Solutions:
- Backup existing wallet - Move it to a safe location first
- Delete existing wallet - Only if you're sure it's not needed
- Use different location - Specify a custom wallet path (if supported)
"Invalid checksum" Error
Problem: The mnemonic phrase has a checksum error, meaning one or more words are incorrect.
Solutions:
- Double-check each word - Verify spelling and order
- Use word list - Check against BIP39 word list if unsure
- Re-verify source - Make sure you copied from the correct backup
After Restoration
Once your wallet is restored:
- ✅ Verify addresses - Generate addresses and verify they match (if you had previous addresses)
- ✅ Check balance - Sync wallet to see your balance
- ✅ Backup again - Save your mnemonic phrase again in a new secure location
- ✅ Update password - If needed, change to a new password
Security Best Practices
After Restoring
- Verify the restoration worked - Check that you can see your balance
- Test a small transaction - Send a small amount to verify functionality
- Create new backups - Store your mnemonic in multiple secure locations
- Destroy old backups - If restoring on a new device, securely delete old wallet files
Protecting Your Mnemonic
- ✅ Write on paper - Physical backup is most secure
- ✅ Store in safe - Fireproof safe or bank deposit box
- ✅ Multiple copies - Store in different secure locations
- ✅ Test recovery - Periodically verify you can restore from backup
Next Steps
After restoring your wallet:
- Sync Wallet - Sync to see your balance
- Send ZEC - Send transactions
- Receive ZEC - Generate receiving addresses
- Backup & Recovery - Learn about backup strategies