Restore from Backup
Recover a wallet from a mnemonic or encrypted backup file.
Restore from mnemonic
Desktop
- Launch NozyWallet (taskbar window, not browser tab).
- Welcome → Restore wallet.
- Enter all 24 words in order.
- Set a new password (can match old password).
- Unlock → Sync to tip.
CLI
nozy restore
# Paste mnemonic when prompted
nozy sync --to-tip
nozy balance
Restore from backup file (desktop)
- Welcome or Settings → Restore from backup.
- Select the
.backup/ wallet backup file path. - Enter password used when backup was created.
- Unlock again (session cleared after restore).
- Sync to tip before sending.
Restore on a new computer
- Install NozyWallet (Installation).
- Install or connect to Zebrad (Set Up Your Own Node).
- Set
zebra_urlin config or Settings. - Restore mnemonic or file.
- Run
nozy test-zebraor Settings → Test Connection. - Sync until
last_scan_heightmatches chain tip.
Multi-wallet profiles
If you used multiple profiles on the old machine:
- Each profile has its own mnemonic.
- Restore creates a new profile entry — name it to match your old label.
- Old profile IDs are not preserved; data paths are new UUIDs.
Troubleshooting
| Issue | Fix |
|---|---|
| Invalid mnemonic | Check word order and BIP39 word list |
| Wrong password on file restore | Use password from backup time |
| Balance zero after restore | Sync to tip; wait for witness refresh |
| NET_001 | Fix Zebrad URL before sync |
See Backup & Recovery.